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Rješavanje problema

Contact support

How to reach us, and what to include so we can help you quickly.

Dostupno u Free, Pro i BusinessAžurirano 8. studenoga 2026.

Ovaj je članak zasad na engleskom.

We answer every message by email. The more we know about the problem, the faster we can help.

Steps

  1. 1Open Contact and choose a Topic, for example Something does not work.
  2. 2Write your message: what you did, what you expected and what happened instead.
  3. 3Add the presentation's title, the time it happened and the browser you use.
  4. 4Click Send message. We answer at the address you gave.
  5. 5Or write to [email protected] directly.

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FAQ

Can I send a screenshot?

Describe what you see in the message; if we need a screenshot, we ask for it in our answer and you can reply with it attached.

Rješavanje problema

  • A deck did not finish
  • An upload does not work
  • The export looks different
  • Contact support
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Povezani članci

  • Rješavanje problemaA deck did not finishWhat to do when a build stops or some slides keep their placeholder text, and what happens to your credits.
  • Rješavanje problemaAn upload does not workWhich files can be uploaded where, the size limits of each plan and what the messages mean.
  • Račun, paketi i kreditiUpgrade, change or cancel your planUpgrade to Pro or Business, change the plan or the billing period, get invoices and cancel.

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Izrada prezentacija uz AI: upišite temu, odaberite stil i za 60 sekundi dobijte gotovu prezentaciju.
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