Risoluzione dei problemi
Contact support
How to reach us, and what to include so we can help you quickly.
Per ora questo articolo è in inglese.
We answer every message by email. The more we know about the problem, the faster we can help.
Steps
- Open Contact and choose a Topic, for example Something does not work.
- Write your message: what you did, what you expected and what happened instead.
- Add the presentation's title, the time it happened and the browser you use.
- Click Send message. We answer at the address you gave.
- Or write to [email protected] directly.
Good to know
- For questions about your plan or invoices, choose Plans, billing and invoices.
- For privacy requests, choose Privacy and my data.
- Feedback on a single slide goes through Give feedback on this slide · get free credits in the editor.
FAQ
Can I send a screenshot?
Describe what you see in the message; if we need a screenshot, we ask for it in our answer and you can reply with it attached.