Expert Slides
AI na gumagawa ng presentasyonMga design templatePresyoMga solusyonMga Design Kit
Mag-sign inMagsimula nang libreAking mga proyektoKumuha ng libreng credit
HomeSentro ng TulongContact support

Pag-troubleshoot

Contact support

How to reach us, and what to include so we can help you quickly.

Available sa Free, Pro, at BusinessNa-update Nobyembre 8, 2026

Nasa English pa ang artikulong ito.

We answer every message by email. The more we know about the problem, the faster we can help.

Steps

  1. 1Open Contact and choose a Topic, for example Something does not work.
  2. 2Write your message: what you did, what you expected and what happened instead.
  3. 3Add the presentation's title, the time it happened and the browser you use.
  4. 4Click Send message. We answer at the address you gave.
  5. 5Or write to [email protected] directly.

Good to know

  • For questions about your plan or invoices, choose Plans, billing and invoices.
  • For privacy requests, choose Privacy and my data.
  • Feedback on a single slide goes through Give feedback on this slide · get free credits in the editor.

FAQ

Can I send a screenshot?

Describe what you see in the message; if we need a screenshot, we ask for it in our answer and you can reply with it attached.

Pag-troubleshoot

  • A deck did not finish
  • An upload does not work
  • The export looks different
  • Contact support
Lahat ng artikulo ng tulong

Mga kaugnay na artikulo

  • Pag-troubleshootA deck did not finishWhat to do when a build stops or some slides keep their placeholder text, and what happens to your credits.
  • Pag-troubleshootAn upload does not workWhich files can be uploaded where, the size limits of each plan and what the messages mean.
  • Account, plan at creditUpgrade, change or cancel your planUpgrade to Pro or Business, change the plan or the billing period, get invoices and cancel.

Kailangan mo pa ng tulong?

Sumulat sa amin at sasagot kami sa email.

Makipag-ugnayan sa amin
Expert Slides
AI na gumagawa ng presentasyon: mag-type ng paksa, pumili ng istilo, at makakuha ng tapos na presentasyon sa loob ng 60 segundo.
Produkto
AI na gumagawa ng presentasyonMga design templatePresyoMga solusyonMga add-in para sa PowerPoint at Google SlidesMga PowerPoint templateMga template para sa presentasyonTemplate sa pamamahala ng proyekto
Kumpanya
Sentro ng TulongMga gabayMakipag-ugnayan
Legal
PrivacyMga tuntuninPaglilisensyaImpormasyon ng kumpanya
© 2026 ExpertSlides · ES Solutions GmbH